IMPACT: What does OKR mean

What does OKR mean

OKR stands for Objectives and Key Results. It's a goal management framework that helps companies implement the strategy.

Andy Grove invented OKRs when he was the CEO of Intel in 1970. He was inspired by the Peter Drucker's approach MBO (Management by Objectives). John Doerr worked at Intel and later became an advisor to Google, and encouraged Larry Page and Sergey Brin to adopt OKRs. Which they successfully did during the first year. It supported Google's growth from 40 employees to 100,000+.

Inspired by Google's example, the OKR methodology spread to other Silicon Valley companies.

Some companies that use OKRs include LinkedIn, Airbnb, Spotify, Dropbox, Amazon, Twitter, Booking. But it's not only for tech startups. OKRs are widely used in other industries, for example, Dun and Bradstreet, OpenX, Adept Media, etc.

OKR Structure

OKR formula (according to John Doerr) is:

I will ___ (Objective), as measured by ___ (Key Results).

Objective — is a memorable description of a goal to be achieved in the future. It's short, aspirational, engaging, designed to give direction, provide motivation, and challenge the team.

Key Results (KR) — are metrics that measure progress towards an Objective. For each Objective, you should have 2 to 5 Key Results. This is not a step or a plan; it's only the most important metric that would signify you've successfully achieved your Objective.

Key Results are scored 0.0 to 1.0 (or 0% to 100%). The Objective progress is the average of the KRs progress.

The specific steps you'll make to influence your OKR are beyond the OKR framework and are called Tasks or Initiatives. OKRs are not about listing all your steps or plans. It's about setting the direction and measurable metrics about your progress towards that direction!

OKR Example

Even though launching a product would require a lot of tasks and activities, the team decided to focus only on the key metrics -— signups, conversion rates and getting noticed.

OKR principles

OKR methodology has several principals that make it a unique, and effective approach.

1. Ambitious goals

Objectives should be bold, stretch, something that is a little beyond team abilities. They're also called moonshots. Since it's something beyond team abilities, a good completion rate of the OKR is 60-70%. If the team is always reaching 100% of the Objectives, then they are too easy!

2. Measurable goals

The Key Result should have a number and be tied to a tangible milestone. If it's not measurable, it's most likely not a Key Result.

3. Transparent process

All the Objectives of all departments should be visible for the whole team, so that anyone can check what other teams are working on and if they need to sync/ask for help from others.

4. Bidirectional approach

OKRs use a simultaneous top-down and bottom-up approach. The company (usually C-level) sets the strategic Objectives (top-down) that each department and individual team member should use it to draft their own goals (bottom-up) aligned with the company Objectives. A good rule of thumb is that at least 60% of each should be created bottom-up.

OKR process

In practice, there are usually 3 levels of OKRs:

Company-wide
Department (team)
Individual

Each level has 2-4 Objectives.

It's important to align your OKR between levels, but don't overthink and overcomplicate it. You should trust your team members to sync with each other if something needs to be adjusted along the way!

To leverage the strategic and tactical approach, OKRs have a typical cycle

Strategic OKRs for company and departments (usually annually).
Tactical OKRs for company and department for (usually quarterly).
Monthly/weekly check-ins to update the progress and sync initiative

At the end of each period, teams grade the OKRs update strategic if needed and set the next cycle. It's usually done during the strategic sessions.

Updated on: 21/02/2024